Reports on the Airline Industry from Condé Nast Traveler's Barbara Peterson
| 1 Comment

Sully Retires!

Remember all the excitement over hero pilot Sully's "return" to flying back in October?  At the time we wrote that Sully's first flight back would be one of his last.  Clearly, he wasn't going back to his old routine of flying for a living. 

Well, today Sully made it official: he's retiring.  The news has already unleashed another slew of fulsome tributes to the hero pilot who saved the plane and the lives of all 155 aboard USAirways flight 1549. Oh, by the way, the announcement today also noted that a flight  attendant aboard that plane is also retiring.  The attendant, Doreen Welsh, was seriously injured in the crash, a fact that drew scant attention in all the fuss that followed last year.
 
Anyone could have foreseen that Sully wouldn't stick around the crew lounge for long.  Ever since the crash on Jan. 15, 2009, Sully and his first officer on that flight, Jeff Skiles, have spoken out about the plight of commercial airline pilots--in the industry in general, and at their  airline in particular. In the years following 9/11, their pay and pensions had been slashed and both of them had been working at second jobs before the Hudson river 'miracle' rescued them from obscurity. 

Sully has since made millions from the sale of his book and his speeches  (he charges around $90,000 a pop) so he doesn't need the job anymore. (Officially, he says he'll continue to work on aviation safety matters as a consultant.) Skiles is now an executive at the Coalition of Airline Pilots Association, where he spends at least 50 percent of his time, but you may yet hear his voice over the  intercom-- he still flies the Airbus A320 as a first officer a couple  of times a month.
 
Sully and Skiles are not alone in their disenchantment with their profession--worse, they say, is that the career of a commercial airline pilot is now seen as so undesirable that they wonder  where the next generation will come from.  Sully's path from the Air Force to USAirways was once standard--now it's almost unheard of, as few military pilots make the jump to civilian flying anymore.  
 
So... guess that means one legacy of flight 1549 is to remove two more highly experienced and skilled pilots from the full-time workforce. 


| No Comments

The Kid in the JFK Control Tower (and Other Bad News)

ts_airtraffic_100303.jpg
Photo: alreadytaken / CC BY 2.0

As if Kennedy Airport wasn’t already the most-hated airfield in the world. Now you have two more reasons to avoid this “depot from hell” (in the words of The Airport author James Kaplan).

The important news is that JFK is shutting down its main runway for four months of construction work. The Port Authority claims that the end result will be a smoother operation, and that it’s preferable to get the work completed fast rather than keep the runway open and do it piecemeal, a process that could take years. They better be right on this one, because the airport is already a delay champ, ranking 28th out of 31 airports for punctuality (the other two major NY airports, Newark and LaGuardia, are also at the bottom of the heap—but more on that another time). What worries observers is that the airport may not make its deadline—what construction project ever comes in on-time?—and it could slip over into the peak season. And although airlines have been asked to cut back on flights, the airport is already overbooked, with more flights than it can handle during normal times. We’ll be tracking delays on some of the most popular routes every week and will keep you posted—and if you’re stuck in airport hell yourself, please send us a line.

But what everyone is talking about today is, of course, the kid in the control tower. Apparently, on February 17, an air traffic controller assigned to the airport’s tower brought his nine year-old son to work. I’ve been in that tower before, and it’s not the pristine, sterile space most people imagine. In fact, I was struck by the number of visitors who dropped in during two visits I made: congressional aides, local pols, employees of airlines serving JFK, and the like. We all observed the rules (e.g. no talking with controllers while they are directing plane), but this child appeared to be directing air traffic, judging from a transcript of the tape, which was leaked today after the news broke.

READ MORE >>
| No Comments

Lufthansa's Post-Strike Strategy--Giving Traveler's a Break

Who said a pilots' strike can't have an upside for air travelers?  To recover from the effects of a brief shutdown earlier this week when thousands of its pilots walked off the job, Lufthansa said it will waive all advance purchase requirements for tickets booked through Monday, March 1 with outbound travel through March 7, 2010.  

The German line said that for "sheer technical reasons" it couldn't get the offer working on its website so to grab this deal fast, customers can call Lufthansa at 800-645-3880 or book it through a travel agent. The deal has some special benefits for business fliers who would normally pay full rack rate this close to departure--a Cook Travel agent tells us that a $8,700 trip from the U.S. to Frankfurt could be nabbed for just $1,950 and that there are "similar prices drops" in all LH markets.

| No Comments

What To Do If Your Travel Plans Are Crushed By a Labor Strike

ts_Lufthansa_strike_022410.jpg
In anticipation of the labor action, Lufthansa scrapped around 800 of its 1,800 daily flights
Photo: caribb / CC BY 2.0

It’s only Wednesday, but we’re on our third strike of the week affecting air travel. After a brief walk-out by Lufthansa pilots and a new strike threat from cabin crews at British Airways, yesterday it was air traffic controllers in France who were protesting, forcing Air France/KLM to cut more than a quarter of its flights (mostly shorter domestic services) out of Paris’s Charles De Gaulle.

And this is only the start of what may be a long run of labor strife at airlines as workers rebel against the inevitable fallout from a wave of mergers and bankruptcies. A handful of behemoths currently dominate global air travel: Air France merged with Dutch flag carrier KLM in 2004; Lufthansa has gobbled up smaller rivals like Austrian; and British Air is hooking up with Iberia of Spain and entering into an alliance with American Airlines, which just got a preliminary nod of approval from U.S. authorities. If the past is any guide, that isn’t good news for airline employees. Mergers typically bring job cuts as airlines “rationalize” their route structures and cut redundant jobs.

At Lufthansa, while pilots headed back to work yesterday, the airline says schedules won’t return to normal until Friday. Why? In anticipation of the labor action, the airline scrapped around 800 of its 1,800 daily flights, including some to the U.S. (If you are booked on flight in the next few days, Lufthansa has set up a Twitter feed—twitter.com/Lufthansa_usa—to keep fliers informed.)

So if you’ve got plans to travel on an airline facing a strike threat—or to a country whose airport workers are similarly inclined—what do you do?
READ MORE >>
| No Comments

Small Planes, Big Questions - Will the FAA and Congress Take Action?

FLIGHT3407.jpg
All 49 passengers and one person on the ground were killed when Continental Connection flight 3407 crashed minutes before its scheduled landing at Buffalo International Airport on Feb. 12, 2009.
Photo: Dave Sherman / AP

Tomorrow marks the one-year anniversary of the crash of Continental Flight 3407 outside of Buffalo.  That accident, which killed all 49 aboard and one person on the ground, ended the longest stretch-2 ½ years-that we’ve gone without a single fatal accident aboard a U.S. commercial flight. 

It also ended something else-our apparent complacency over the de facto double standard that allows regional airlines to operate at a lower safety level than those of the major lines who slap their names on their planes.
 

READ MORE >>
| 1 Comment

Where Eagles Drink: Hosting a FlyerTalk Meetup

tsairwarriors_100202.jpg
(L-R) Shriram Krishnamoorthy (1.5 million miles), Adina Newman (922,000 miles), Seth Miller (1 million miles), Stephanie Baum (599,000 miles), Reb Baum, Randy Petersen of FlyerTalk.com (17 million miles), Tommy Danielsen

This morning’s unsurprising nod to Up in the Air as an Oscar best picture nominee means the exploits of the world’s most famous air warrior will be on theater screens for some time to come.

But the real inhabitants of “air world”--that bland universe so aptly limned by Walter Kirn in the 2001 novel of the same name-weren’t talking much about the movie when they met in a crowded basement bar in New York’s meatpacking district last night.

No, the chat revolved around far more important things, burning issues like-where’s the best mileage run these days (for non-road warriors, mileage runs are cheap flights that yield mucho miles)?  Which airline has the best seats?

What brought 50 of these mileage addicts together was the publication of Greg Lindsay’s piece, "Triumph of the Air Warriors," in the February issue of Condé Nast Traveler.  Lindsay had traveled with this gang of admittedly compulsive mileage freaks on a two day marathon organized by the Star Alliance, the giant airline fraternity anchored by Lufthansa and United,  and the party was as much a reunion as it was anything else. 

I felt like I was in an airport lounge with some 50 Ryan Binghams. Somehow the line “to know me is to fly with me”  kept echoing in my mind.

Randy Petersen, Mr. Mileage himself, can take credit for getting the group together-they met, virtually, on his website, FlyerTalk.com, where they trade tips and horror stories and the like. 

I got a kick out of meeting some of the personalities profiled in Greg’s story, such as Art Pushkin, described as a “legend in airline circles” for his formation of a group of rebels against poor airline service.  It was called the Cockroaches--because that’s how USAirways made him feel.

Puskin told me about his new group, FFOCUS--or “Frequent Flyers Organized and Concerned about Unacceptable Service,” which he hopes will get the message to airline managers that it’s not acceptable to abuse their best customers.

I recognized Stephanie Baum, Adina Newman, Seth Miller and several others from their photos in our magazine.

I also met Tommy Danielsen,  a Norwegian businessman who led the expedition and who  promises an encore next year.

And lest anyone wonder about whether these mile-junkies aren’t just a tad too into their “air world” lives, Danielsen deadpanned:  “We actually do have jobs.”

How do you think these people got to million mile status in the first place?

Related Stories
Triumph of the Air Warriors (Condé Nast Traveler)
10 FlyerTalker Tips to Maximize Your Miles (Condé Nast Traveler)
FlyerTalk.com



| No Comments

Where is the TSA Chief?

ts_tsa3_100128.jpg

At a House Homeland Security committee hearing  yesterday, ostensibly to examine the “lessons” of Flight 253, those of us in the audience got another lesson in dysfunctional government policy making.

Rep. Peter DeFazio, the Oregon Democrat not known for mincing words, said it best: “We need a TSA Administrator,” he barked at a trio of witnesses who had the unenviable  task of defending the administration’s response to the attempted Xmas day bombing of an airliner. “Can’t we just get it done?”

He's right! This isn’t the Farm Credit Administration we’re talking about here. It’s the agency that is supposed to protect our citizens from another 9/11 attack. It’s a critical post and needs someone with the expertise and political clout to get the attention of those who hold the purse strings.

READ MORE >>
| No Comments

All Nippon Airways and Japan Airlines Battle for the Skies

ts_nipponjal_100121.jpg

All Nippon Airways blasted into New York City last night, entertaining contingents of journalists, travel agents and corporate biggies in back to back receptions at the Times Center.  ANA, which had typically played second fiddle to flag carrier Japan Airlines, had obviously scheduled this event long before its troubled arch-rival had been forced to declare bankruptcy just days ago.

ANA was here to roll out a host of service upgrades that will start appearing on long-distance flights next month—everything from giving coach fliers a few extra inches of legroom (to 34-inch pitch, which ought to ease leg cramps on the thirteen hour flight from New York to Tokyo) to new first class and biz class flat beds.
READ MORE >>
| No Comments

Miracle on the Hudson Anniversary

Capt. Chesley Sullenberger--aka "Sully"--is reuniting in a few hours with co-pilot Jeff Skiles and many of other 155 people aboard flight 1549 aboard a NY Waterway ferry--which will cruise out to the same spot where the Airbus A320 went down a year ago today.  So.. can't we just finally put this story to rest? There have been umpteen articles, books, and now, documentaries,  -- is there anything more to be said or done?  Actually, today's event is to honor the rescuers--the Red Cross, the boat crews and everyone else who helped ensure that everyone got off the plane alive.  Enough said. 
| No Comments

Give the TSA Screeners a Break!



I was interviewed by CNN anchor Tony Harris earlier this week about the latest lapses in airport security-mainly the failure to catch the infamous underwear bomber before he attempted to bring down Northwest flight 25. But since the more recent debacle at Newark Airport was on our minds, we also talked about my stint as a screener at the TSA three years ago and whether I thought security had improved markedly since then.  [See clip above for my answers] 

From his questions-and what I’ve been hearing from readers and sources around the country, the screeners aren’t getting much more respect from the public than they did right after 9/11.

READ MORE >>

About On the Fly

Barbara Peterson, Condé Nast Traveler's aviation correspondent, has spent two decades reporting on the aviation industry. She has written two books: Blue Streak about upstart JetBlue, and Rapid Descent, about airline deregulation.